Terms of service

Overview

Welcome to POPI Atelier. Throughout this website, the terms “we”, “us”, and “our” refer to POPI Atelier.

POPI Atelier operates this online store and website, including all related information, features, tools, products, and services in order to provide customers with a curated shopping experience (the “Services”). Our store is hosted on Shopify, which enables us to provide these services to you.

The following Terms of Service, together with any policies referenced within them, outline your rights and responsibilities when using our website and services.

Please read these Terms carefully, as they include important information regarding your legal rights, including limitations of liability and disclaimers.

By visiting or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not access or use our Services.

Section 1 – Access and Accounts

By using our Services, you confirm that you are at least the age of majority in your country or province of residence, or that you have permission from a parent or guardian to use this website.

In order to make a purchase or access certain features, you may be asked to provide personal information including:

Email address
Billing information
Payment details
Shipping address

You confirm that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

Accounts may not be transferred, sold, or assigned to another person.

Section 2 – Products

We make every effort to display our products as accurately as possible. However, colours and product appearance may vary slightly depending on your device screen or display settings.

We do not guarantee that the appearance of products on your screen will exactly match the physical product.

All product descriptions, availability, and pricing are subject to change at any time without notice.

POPI Atelier also reserves the right to:

Limit the quantity of items available for purchase
Discontinue products at any time

Section 3 – Orders

When you place an order through our website, you are making an offer to purchase a product.

POPI Atelier reserves the right to accept or decline any order at our discretion. Your order is only confirmed once payment has been successfully processed and we send an order confirmation.

Please review your order carefully before submitting it, as we may not be able to cancel or modify orders once they have been confirmed.

If we cancel or modify an order, we will attempt to notify you using the email address or contact details provided at checkout.

All purchases are subject to our Refund and Exchange Policy.

Orders placed on this website are intended for personal use only and not for resale.

Section 4 – Pricing and Billing

Prices for products are subject to change without notice.

The price charged will be the price displayed at the time the order is placed and confirmed in your order confirmation email.

Unless otherwise stated, prices do not include shipping fees, taxes, or customs charges.

You agree to provide accurate and complete payment and billing information when placing an order.

You confirm that:

You are authorised to use the payment method provided
Your payment information is correct
Your bank or payment provider will honour the transaction

Section 5 – Shipping and Delivery

Delivery times provided are estimates only and are not guaranteed.

POPI Atelier is not responsible for delays caused by:

Courier companies
Customs processing
Weather or unexpected disruptions
Circumstances outside our control

Once the order has been handed over to the courier service, the risk of loss or damage transfers to the customer.

Section 6 – Intellectual Property

All content on this website, including but not limited to:

Images
Product designs
Text
Graphics
Logos
Videos
Branding

is the property of POPI Atelier and is protected by copyright and intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content from this website without prior written permission from POPI Atelier.

Section 7 – Third-Party Tools

Our website may provide access to tools or services operated by third parties.

These tools are provided “as is” and “as available” without any warranties or guarantees.

POPI Atelier has no control over third-party services and is not responsible for their operation or policies.

Section 8 – Third-Party Links

Our website may contain links to external websites operated by third parties.

POPI Atelier is not responsible for the content, accuracy, or practices of these third-party websites.

Accessing such sites is done at your own risk.

Section 9 – Relationship with Shopify

POPI Atelier uses Shopify to power our online store.

However, all purchases made through our website are directly between you and POPI Atelier.

Shopify is not responsible for any issues relating to products purchased from POPI Atelier, including damages, losses, or product disputes.

Section 10 – Privacy

All personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store operates on Shopify, certain information may also be processed by Shopify in order to provide the Services.

Section 11 – Feedback and Reviews

If you submit feedback, reviews, comments, or suggestions to POPI Atelier, you grant us permission to use that content for business purposes, including marketing and improving our services.

We are not obligated to:

Keep submitted feedback confidential
Provide compensation for feedback
Respond to feedback

Section 12 – Errors and Inaccuracies

Occasionally there may be errors or inaccuracies on our website related to product descriptions, pricing, promotions, or availability.

POPI Atelier reserves the right to correct such errors and update information at any time without prior notice, including after an order has been submitted.

Section 13 – Prohibited Use

You may not use our website or services for:

Illegal activities
Violating laws or regulations
Infringing on intellectual property rights
Harassing or harming others
Uploading malicious software or viruses
Attempting to access restricted parts of the website

We reserve the right to terminate access to the Services if these Terms are violated.

Section 14 – Termination

POPI Atelier may terminate or suspend access to the Services at any time if these Terms are violated.

Termination does not affect any obligations or liabilities incurred prior to termination.

Section 15 – Disclaimer of Warranties

All services and products are provided “as is” and “as available” without any guarantees or warranties, whether express or implied.

We do not guarantee that:

The website will be uninterrupted or error-free
Products will meet every individual expectation

Section 16 – Limitation of Liability

To the fullest extent permitted by law, POPI Atelier will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.